Category: Discovery Findings
Discovery Findings shares what we’ve learned from our research, workshops, and staff feedback. This space brings together key insights, themes, and evidence that are shaping how we design and improve our CRM and wider processes.
First UAT: Behind the scenes of our HEXO Development
What is UAT Testing? You may have heard the phrase “UAT” recently and wondered what on earth it means, this […]
Pharm@Sea Hazard Workshops
Pharm@Sea Hazard Workshops: Strengthening Patient Safety Through Continuous Vigilance At Pharm@Sea, patient safety is at the heart of our work. […]
Value Proposition
Pharm@Sea recently brought the team together for a value proposition workshop focused on how the pharmacy can better serve patients […]
Pharm@Sea Wireframe Workshop
Pharm@Sea Wireframe Workshop The Pharm@Sea Wireframe Workshop marked an important milestone in the development of our new CRM system. The […]
Pharm@Sea’s CRM Future Digital Initiative
A Design history and recommendations for optimised workflow Automation, prescription management, and enhanced patient engagement. Introduction Pharm@Sea, a wholly owned subsidiary of University Hospitals Sussex NHS Foundation Trust, delivers outpatient […]